Exciting Changes Coming Soon: Mood.com and Shopify
We've got some thrilling news that we can't wait to share — our website is getting a major upgrade. Starting August 5th, 2024, you'll find us at mood.com.
We've got some thrilling news that we can't wait to share — our website is getting a major upgrade. Starting August 5th, 2024, you'll find us at mood.com
Get ready for mood.com
We’re moving from hellomood.co to the sleek and memorable mood.com This change marks a significant milestone in our journey, reflecting our commitment to providing a more accessible and user-friendly experience.
Why mood.com?
The switch to mood.com is a step towards making your experience even better. The new domain is shorter, simpler, and easier to remember. Finding us online is now more convenient than ever. Just type mood.com into your browser, and you'll land directly on our site! Plus, it’s even easier to recommend us to your friends — just tell them about mood.com
While our web address is changing, our commitment to quality and customer satisfaction remains the same. You'll still find all your favorite content, products, and features on our site. Don’t worry, you can still visit us at hellomood.co or hellomood.com, and we’ll redirect you right to mood.com
What about email communications?
All email communications will still come from our familiar hellomood.co domain. Whether you're receiving updates, newsletters, or customer support emails, don’t stress about missing important messages lost in spam.
We’re also moving to Shopify!
At Mood, we're all about providing an exceptional shopping experience. Shopify is a trusted e-commerce platform known for its user-friendly interface, customizable features, and secure shopping experience. We know you'll love it, so we’re implementing it for you. This transition will help you do the following as you navigate our site.
Enjoy passwordless log-in
We all know the struggle of remembering yet another password. With our new passwordless login feature, you'll receive a one-time code via email to log in. It's quick, secure, and hassle-free. No more forgotten passwords or creating multiple accounts. Just enter the code, and you're in!
Shopify’s security measures are guaranteed to help protect your data and reduce the risk of unauthorized access to your Mood account — so you can use passwordless login with total peace of mind.
Shop with store credit
Instead of standard refunds, we're introducing store credit! This means you can use your refunded amount to choose something else you’ll love from our website, and have a second chance at picking the perfect item. You can navigate to “Store Credit” in “My Account” and check your balance anytime.
Check-out more seamlessly
Shopify’s check-out experience is intuitive and easy to navigate, helping you to complete your purchases in the blink of an eye. Shopify’s checkout includes address validation to ensure accurate delivery information, reducing the risk of shipping errors.
In the works: Save your payment method
We understand that saving your payment information can make shopping quicker and more convenient. While this option isn't available for some industries on Shopify just yet, we're working on it! We plan to have this feature ready by January 2025. In the meantime, you can continue to use your browser's autofill function to make checkout easier.
Stay tuned for scheduled maintenance
We need time to make all these awesome changes happen. Our site will be down for maintenance on August 5th from 4 am to 8 am EST. Mark your calendars and set your alarms to dive into new experiences when we’re done.
Every change we’re making is with you in mind. We want your shopping experience to be nothing short of fabulous, and we believe these updates will do just that. Your satisfaction is our priority, and we can't wait for you to experience the new and improved Mood.
Questions? Get in touch with our customer service team today.